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Privacy Policy for data-nova.io

This policy explains how Data Nova handles your information when you use our website and services.

Information We Collect

Information you provide:

  • Name, email address, phone number

  • Company name and job title

  • Payment details

  • Project files and data you share with us

  • Messages you send us

Information collected automatically:

  • How you use our website

  • Your IP address and browser type

  • Cookies (small files stored on your device)

How We Use Your Information

We use your information to:

  • Provide our data consultancy and training services

  • Process payments and send invoices

  • Respond to your enquiries

  • Send project updates

  • Send marketing emails (only with your permission)

  • Improve our website and services

  • Meet legal obligations

Legal Basis for Processing

We process your data based on:

  • Contract: To deliver services you've hired us for

  • Legitimate interests: To run our business effectively

  • Consent: For marketing emails

  • Legal obligation: To keep financial records

Sharing Your Information

We don't sell your data. We share information only with:

  • Essential service providers (hosting, email, payment processing)

  • Microsoft services when delivering your projects

  • Professional advisers when necessary

  • Authorities when legally required

Data Security

We protect your information through:

  • Secure, encrypted connections

  • Password-protected systems

  • Limited access controls

  • Regular security reviews

How Long We Keep Data

  • Client project data: 6 months after project completion

  • Financial records: 6 years

  • Marketing contacts: Until you unsubscribe

  • Website analytics: 26 months

Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to processing

  • Withdraw consent for marketing

  • Complain to the ICO

To exercise these rights, email: privacy@data-nova.io

Cookies

We use cookies to:

  • Keep the website working properly

  • Remember your preferences

  • Understand site usage

You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to other sites. We're not responsible for their privacy practices.

Changes to This Policy

We may update this policy occasionally. Check this page for the latest version.

Contact Us

For privacy questions or concerns:

Email: privacy@data-nova.io
Website: data-nova.io

To complain to the supervisory authority:

Information Commissioner's Office
Website: ico.org.uk
Phone: 0303 123 1113

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